Overview

Job Description:

  • Set-up demonstrations for potential customers
  • Understand customer requirements and document & articulate them
  • Execute implementation & integration projects with very tight deadlines
  • Recommend new features and ideas to the product team based on customer feedback
  • Handle the relationship with the customer acting as the first point of escalation
  • Identify new growth areas within an existing customer account

Desired candidate profile:

  • Masters / Graduate in Engineering with 5+ years of experience.
  • The candidate should possess experience of IT project management, solution sales and customer relationship management.
  • Understanding customers pain areas and architecting solutions around a software product
  • Ability to clearly capture customer requirements esp. from the perspective of a product implementation and integration
  • Management of high impact IT implementation projects with short timelines
  • Product installations, configurations and helping customers adopt & use a product
  • Relationship management with large institutional customers
  • Coding experience in PHP
  • Basic understanding of ERP and ERP processes

Educational qualifications:

  • UG -B.Tech/B.E. – Any Specialization

Experience Required:

  • 5+ years

Other details:

Salary: Up to 65k per month
Industry: IT-Software / Software Services
Functional Area: IT Software – Application Programming, Maintenance
Role Category: Project Management
Role: Project Manager-IT/Software